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Dhita’s Hassle-Free Exchange & Return Policy

 

Hey there! At Dhita, we want to make sure you’re happy with your purchase.

Size Exchange

Since our garments are custom-made to fit your precise measurements, we’re unable to accommodate size exchanges. Please take a moment to ensure your size is correct before completing your purchase. If you need any support, our team is available to assist you. For any inquiries, feel free to send us a

What Can I Return?

If there’s an issue with your product because of our mistake, please get in touch with us. Our team will evaluate the situation and guide you on the next steps to resolve it.

How Do I Start a Return?

We only accept returns if the error is on our part. Once we approve your request, you'll need to send the product back to us.

To return an item, ensure it’s in the same condition you received it—unworn, unused, with tags still attached, and in the original packaging. Don’t forget to include your receipt or proof of purchase!

Got questions? Feel free to email us at [emailidhere].

Damaged or Wrong Item?

Oh no! If your order arrives damaged or if we sent you the wrong item, get in touch with us ASAP so we can evaluate and fix it for you.

When Will I Get My Refund?

Once we get your return and give it a look-over, we’ll let you know if it’s approved. If it is, we’ll process your refund right away to your original payment method. Just a heads up, it might take a bit for your bank or credit card company to handle the refund so we request you to be patient for up to 7 working days. If you have not received the refund by then, please contact us at [contact]

Thanks for shopping with us at Dhita!