Share a shop announcement or message

Privacy Policy

 

This Privacy Policy outlines how Dhita (“we,” “us,” “our,” or the “Site”) collects, uses, and shares your Personal Information when you visit or make a purchase from our Site.

 

1. Collecting Personal Information

When you visit Dhita, we gather certain details about your device, your interactions with our Site, and information necessary to process your purchases. We might also collect additional information if you contact us for customer support. "Personal Information" refers to any details that can uniquely identify you.

 

2. Types of Information We Collect

 

Device Information

      • Examples: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.
      • Purpose: To ensure the Site loads accurately and to perform analytics to optimize our Site.
      • Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.
      • Disclosure: Shared with our processor Shopify and any other relevant vendors.

 

Order Information

      • Examples: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
      • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/confirmations, communicate with you, and screen for fraud risk. May also include providing information or advertising based on your preferences.
      • Source: Collected directly from you.
      • Disclosure: Shared with our processor Shopify and other relevant vendors like sales channels, payment gateways, and shipping/fulfillment apps.

 

Customer Support Information

      • Examples: Modifications to the information listed above or additional details as needed.
      • Purpose: To offer customer support.
      • Source: Collected from you.
      • Disclosure: Shared with relevant customer support vendors.

 

3. Sharing Personal Information

We share your Personal Information with service providers to deliver our services and fulfill our contracts. For example:

      • Shopify: Powers our online store. Learn more about Shopify’s use of your Personal Information here: Shopify Privacy Policy.
      • Legal Compliance: We may disclose your Personal Information to comply with legal obligations or protect our rights.
      • Other Providers: Shared with other service providers as necessary.

 

4. Behavioral Advertising

We use your Personal Information for targeted advertising or marketing communications that may interest you. For example:

      • Google Analytics: Helps us understand Site usage. Learn more here: Google Privacy Policy. Opt out here: Google Analytics Opt-Out.
      • Advertising Partners: We share information about your use of our Site and your interactions with ads. This may include using cookies or similar technologies.

 

For more on targeted advertising, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through:

 

5. Using Personal Information

We use your Personal Information to:

      • Offer products for sale.
      • Process payments.
      • Handle shipping and order fulfillment.
      • Keep you updated on new products, services, and offers.

 

6. Lawful Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your Personal Information based on:

      • Consent
      • Contract performance
      • Legal obligations
      • Vital interests
      • Public interest tasks
      • Legitimate interests (provided they do not override your rights and freedoms)

 

7. Data Retention

We retain your Personal Information for record-keeping purposes as long as necessary unless you request its deletion. For more details, see the ‘Your Rights’ section.

 

8. Automated Decision-Making

If you are in the EEA, you have the right to object to decisions based solely on automated processing. We do not engage in automated decision-making that has significant effects using customer data. Shopify’s fraud prevention uses limited automated decision-making that does not significantly affect you.

 

9. Selling Personal Information (CCPA)

Our Site does not sell Personal Information as defined by the California Consumer Privacy Act (CCPA). If applicable, we will include details on categories of sold information, opt-out instructions, and information on minors.

 

10. Your Rights (GDPR and CCPA)

GDPR Rights: If you are an EEA resident, you have the right to access, correct, update, or erase your Personal Information. Contact us through the details below for these requests. Your data is processed in Ireland and may be transferred outside Europe. For more on GDPR compliance, see Shopify’s GDPR Whitepaper.

 

CCPA Rights: If you are a California resident, you can request access to, correction, or deletion of your Personal Information. Contact us for these requests or to designate an authorized agent.

 

11. Cookies

Cookies are small files placed on your device when you visit our Site. We use cookies to enhance your browsing experience, remember preferences, and gather data on site usage. Types of cookies we use include functional, performance, advertising, and social media cookies.

 

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at info@dhita.in.